5 Ways Elders in Edmonton Can Break Through Health Literacy Barriers

Confusing prescriptions and English-only letters shouldn’t stand between our elders and good health. Here are five simple habits that make every appointment easier.

For many elders in Edmonton, the hardest part of staying healthy isn’t the illness. It’s understanding the system. Literacy barriers can turn a routine check-up into a stressful day. The good news: small steps make a big difference.

1. Bring a trusted helper

A family member or one of our bilingual staff can sit in on appointments, take notes and ask questions you might not think of.

2. Ask for a professional interpreter

Alberta Health Services can provide interpreters at no cost. You have the right to ask, and we can help you request one.

3. Use the “teach-back” method

Before leaving, repeat the instructions in your own words. If something sounds wrong, the doctor can explain again.

4. Keep a picture medication chart

We help elders make simple charts with photos of each pill and the time to take it, written in Somali.

5. Practise health English

Our English circles teach the phrases you need most, like:

“Can you please say that more slowly?”
“What is this medicine for?”
“I need an interpreter, please.”

Want to join a class or bring a parent for help? Contact our elder team.

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