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The right help, in your language, when you need it most

Whether you’re caring for a parent, supporting a son or daughter, or looking for a safe way forward at home, our four programs are here for you. Pick where you’d like to start.

Elder's Help in Health and Communication in English

Feel confident at every appointment and every conversation, with no more nodding along when you don’t understand.

Health support made for older adults

Dedicated help with the medical and wellness needs that come with age, from booking check-ups to managing chronic conditions.

English classes for everyday life

Friendly, small-group lessons focused on real situations: the pharmacy, the bus, the grocery store and chatting with neighbours.

Bilingual staff by your side

We explain complex healthcare instructions and medication guidelines in Somali until everything is clear.

More independence, less isolation

By building language skills and health literacy, elders stay connected and live more independently.

Youth Care: Work and Rehabilitation After Incarceration

Your past doesn’t define you. Let’s build the skills, confidence and connections that lead to a job you’re proud of.

Rehabilitation built for re-entry

Comprehensive programs designed to support young people transitioning back into society, step by step.

Career counselling & vocational training

Hands-on training, résumé help and interview practice that build practical skills for long-term employment.

One-on-one mentors

Mentors who’ve been there help you work through personal challenges, rebuild self-esteem and stay on track.

Doors opened by local employers

Our employer partnerships create reliable pathways to sustainable jobs and community belonging.

Domestic Violence Support

You deserve to feel safe at home. We offer a private, compassionate space to talk, and practical help to move forward.

A safe, confidential space

Whether you’re experiencing abuse now or recovering from it, we listen without judgment and respect your choices.

Crisis intervention

Immediate safety planning, emotional support and connections to emergency shelter resources.

Legal advocacy

Help with protective order applications and navigating the court process securely.

Long-term healing

Counselling and support groups that help survivors rebuild their lives and heal from trauma.

If you are in immediate danger, call 911.

For 24/7 help in over 170 languages, call Alberta’s Family Violence Info Line at 310-1818. Use the Quick exit button at any time to leave this page.

Community Advocacy and Government Integration

Know your rights, get the benefits you’re entitled to and have your voice heard at City Hall.

A strong voice for fairness

We advocate for immigrants and marginalized communities, pushing for fair policies and equal access to public resources.

Help with government systems

From health cards to income support and immigration paperwork, we guide you through applications step by step.

Bridges to public agencies

We open respectful, two-way communication between community members, police, schools and city services.

Workshops & town halls

Regular sessions teach residents about their rights and how to take part in local decisions.

Getting help is easier than you think

No complicated paperwork to start. Here’s what happens after you reach out.

Say hello

Call, email, use our contact form or simply walk in. Tell us a little about what’s going on, in English or Somali.

Same day

Sit down together

A friendly staff member meets with you privately to listen, understand your needs and answer your questions.

Within 3 business days

Make a plan

Together we create a simple plan (classes, a mentor, safety steps or form help) that fits your family’s life.

First visit

Keep moving forward

We check in regularly, connect you with partners and celebrate your progress along the way.

Ongoing

If your situation is urgent or you feel unsafe, tell us right away and we’ll prioritize your call.